ABOUT US
About Us
WHO WE ARE
Medlink, a Private Limited Company established in 2007, aims to provide cost-effective and efficient wellness and medical scheme administration services. We offer tailor-made medical schemes that cover both physical and mental health, granting our members access to healthcare providers in Zambia, South Africa, and India. Additionally, we provide workplace wellness programs designed to enhance employee productivity and overall organizational performance. Our ambulance services, which include basic, intermediate, and advanced life support, operate 24 hours a day, 7 days a week.
What Drives Us
Our Values
Transparency
Transparency in all operations and transactions with stakeholders to enhance strong linkages within and with Medlink.
Accountability
Accountability to all stakeholders so that confidence levels are continuously strengthened and cemented in order to foster continued flow of medical scheme resources to and from Medlink.
Empathy
In our interaction with our clients, we are at all times aware of, and sensitive to their feelings and experiences relating to their health conditions.
Trust
We put emphasis and prioritize maintaining the confidence and trust that every client places in us.
Ethical Conduct
We strive to uphold key moral principles that include confidentiality, honesty, fairness, equity, dignity, diversity and individual rights.
Availability
We guarantee our clients of our availability to serve, our responsiveness to their expectations and we take pride in satisfying them.
Mission & Vision
OUR MISSION
Our mission is to enhance the physical, mental, and social well-being of individuals by providing sustainable wellness interventions, ensuring access to quality healthcare, and implementing measures to alleviate the burdens associated with ill-health and bereavement.
OUR VISION
Healthier, Happier and Productive Societies.
